4FC Graphics & Print

4FC / 4F Concepts takes privacy and data collection very seriously. Read below to learn how we collect, store, use, and share data and personal information.

Privacy Policy

Thank you for visiting the 4F Concepts (“4fc,” “we,” “our,” or “us”) web site. We at 4FC respect your privacy, are committed to protecting it and want you to be informed about the ways we protect, use, and share the information that we collect.

This Privacy Policy (“Policy”) serves to inform you of our policies and procedures regarding the collection, use, and disclosure of the information we receive when you visit www.4fc.co.za. This Policy applies to information that you provide to us through the Site or the Company, when you access or use any content appearing on the Site or made available through our Services, or that we collect on your behalf as part of the Service.

This Policy is an integral part of our Terms of Service (the “Terms of Service”).

If you have any questions about this Policy or do not agree with it, please contact us using the details provided below before using the website: info@4fc.co.za.

Please note that our website is built on an existing platform separate from our Company. By using our site, you are consenting to the Privacy Policy attached to this existing platform as well as our Policy. You may request this additional Policy by contacting our DPO.

Grounds For Information Collection

4FC requests that customers supply personal data, which includes individually identifiable information, when placing orders, such as name, physical address, email address. This Personal Information is necessary for fulfilling orders, providing Services, communicating with customers, partners, or suppliers regarding orders, protecting our legitimate interest and complying with legal and financial regulatory obligations to which we are subject. We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.

When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.

We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.

Information We Collect

4FC and our subprocessors collect Personal Information, including:

Your name and contact information, including your mobile phone number, email address and company details (including physical address, and phone number) which you may submit to us when you interact with the Website;
Information about location or similar location-based information;
Submitted customer information that is provided by you; this information is processed in order to use various aspects of our Service;
Anonymized analytics.

In addition, when you use the Site, we automatically receive and record information from your browser or mobile platform, including your location, IP address, cookie information, and activity on the Site. This information is stored in our server logs in order to enhance the functionality of our Site.

What We Do With Collected Information

We may use this information for the following:

Fulfilling purchases and providing our Services;
Communication regarding your purchases, our Services, and any activities surrounding the Company;
Updating records for the purpose of retaining records about you;
Protecting our legitimate interest;
Compliance with legal and financial regulatory obligations to which we are subject;
Improvement of the Company and Site;
Prevention of unlawful activities;
Evaluation of our marketing and for the purposes of research, training, and analysis of the Company

We may contact you by e-mail for the purposes set out in this section. By submitting such information to us, you are deemed to have agreed to us contacting you by email. We will continue to contact you using this method until you advise us in writing that you no longer wish to be contacted.

How We Collect Information

We receive your Personal Information from various sources:

When you voluntarily provide us your personal details in order to contact us on our Site;
When you use or access our Site in connection with your use of our Services;
From third party providers, Services and public registers (for example, traffic analytics vendors, Google analytics)

Managing Your Information

4FC employs procedural and technological measures designed to protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction. Where reasonably practical, 4FC uses SSL and other encryption, password protection, firewalls, internal restrictions and other security measures to help prevent unauthorized access to your personally identifiable information.

Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.

User Rights

You may request to:

Receive confirmation as to whether or not Personal Information concerning you is being processed, and access your stored Personal Information, together with supplementary information;
Receive a copy of Personal Information you directly volunteer to us in a structured, commonly used and machine-readable format;
Request rectification of your Personal Information that is in our control;
Request erasure of your Personal Information;
Object to the processing of Personal Information by us;
Request to restrict processing of your Personal Information by us

If you have any questions or comments, or if you want to update, delete, or change any Personal Information we hold, or you have a concern about the way in which we have handled any privacy matter, please contact our us by email (info@4fc.co.za).

Marketing

We may use your Personal information for the purpose of providing you with promotional materials, concerning the Company, which we believe may interest you.

These marketing materials will include an opportunity to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address from our marketing distribution list.

Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important email communications. These may include announcements about the Company, or about your individual account.

Cookies

We use cookies and other technologies on our Site. A “cookie” is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very helpful and can be used for various purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Site quicker and easier. Cookies are also used to help to compile statistical data on your use of our Site.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site (first party cookies). For all other types of cookies, known as third-party cookies, we need your permission. You can disable cookies in your browser and delete all cookies currently stored on your computer. You can find out how to do this by modifying your browser’s preferences appropriately. You consent to cookies if you continue to use this site.

Retention

We will retain your Personal Information for as long as necessary to provide our Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing customer Personal Information, communications and anything else as required by applicable laws and regulations.

Sharing Information

We will only disclose your personally identifiable information if we reasonably believe we are required to do so by law, regulation or other government authority or to protect against fraud. We may transfer your personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganization in which 4FC participates. Such successor entity shall be bound by the terms and conditions of this privacy policy.